Privacy Policy

Privacy Policy for Underpond LLC

This Privacy Policy explains how Underpond LLC collects, uses, and protects your information when you visit underpond.io.

Please read this policy carefully to understand how we handle your information.

What personal information do we collect?

When you contact us through our website, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Any other information you provide in your message

When do we collect information?

We collect information when you:

  • Fill out a contact form
  • Submit information through the website
  • Contact us directly

How do we use your information?

We may use the information we collect in the following ways:

  • To respond to your inquiries
  • To improve our website and user experience
  • To provide customer support
  • To send you updates or service-related communications
  • To better understand how visitors use our website

How do we protect your information?

We take reasonable steps to protect the information you submit to us.

Our website is intended to provide information about our services. We only collect personal information that you voluntarily submit to us, typically for communication purposes.

Cookies

Yes, our website may use cookies.

Cookies are small files stored on your device through your browser. They help websites recognize your browser and remember certain information.

We may use cookies to:

  • Understand user preferences for future visits
  • Analyze website traffic and interactions
  • Improve site functionality and user experience

You can choose to disable cookies through your browser settings. Each browser handles this differently, so please check your browser’s help section for instructions.

What happens if you disable cookies?

If you disable cookies, some features of the website may not function properly.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide advance notice, except where necessary to operate our website, conduct our business, or comply with legal obligations.

We may share information with trusted service providers who assist us in operating the website, provided they agree to keep this information confidential.

Third-Party Links

Our website may include links to third-party websites or services.

These third-party websites have their own privacy policies. We are not responsible for the content, practices, or policies of those websites.

Google Analytics

We may use Google Analytics or similar analytics tools to better understand how visitors interact with our website.

These tools may use cookies and similar technologies to collect non-personally identifiable information such as browser type, device, pages visited, and time spent on the site.

California Online Privacy Protection Act (CalOPPA)

In accordance with CalOPPA:

  • Users can visit our site anonymously
  • A link to this Privacy Policy will be available on our website
  • Any changes to this Privacy Policy will be posted on this page

Do Not Track Signals

We honor Do Not Track signals where required and do not use tracking features inconsistent with applicable browser settings.

Children’s Privacy

We do not specifically market to children under the age of 13, and we do not knowingly collect personal information from children under 13.

Data Breach Notification

If a data breach occurs, we may notify affected users by email within a reasonable time frame, as required by applicable law.

CAN-SPAM Compliance

If you provide your email address, we may use it to:

  • Respond to inquiries
  • Send service-related updates
  • Send occasional communications related to our services

In accordance with applicable email communication laws, we agree to:

  • Not use false or misleading email subjects or addresses
  • Clearly identify promotional messages where required
  • Include our business address where required
  • Honor unsubscribe requests promptly

You may unsubscribe from future communications at any time by following the instructions included in our emails or by contacting us directly.

Contact Us

If you have any questions about this Privacy Policy, you may contact us at:

Underpond LLC
30 N Gould St Ste R
Sheridan, WY 82801, USA
Website: underpond.io
Email: office@underpond.io